Your holiday without worries

Start of the summer season on June 3rd, 2021

Dear guests, the following information & guidelines are based on the official requirements of the WKO and the Ministry of Tourism (As of July 1, 2021 / subject to changes and errors)

INFORMATION ON TRAVELING TO AUSTRIA

👉 From May 19, 2021 tourist entry to Austria will be possible again.

👉 The basis for entry at the border is the GREEN PASS: every guest from 12 years old will be asked to show one of the following certifcates:

- a valid negative Covid test. Antigen not older than 48 hours or PCR not older than 72 hours, or
- a certificate of vaccination, valid after 22 days from the first dose, or
- a certificate of recovery from COVID-19 in the 6 months prior to arrival at the hotel

👉 Recovered people (up to 6 months after the illness) who have appropriate medical evidence with them and children under the age of 10 are exempt from the test requirement. Vaccinated people will also have the privilege, from May 19, to be able to enter the country without any requirements or without the obligation to test if they can prove that they have been given appropriate evidence (22 days after the first vaccination according to Austrian regulations).

CHECK-IN AT THE HOTEL & MANDATORY TEST

👉 In addition to the usual registration, guests must show a valid negative test result, a vaccination certificate or a confirmation of a COVID-19 illness upon arrival - tests will also be possible on site.

👉 Free tests will be made available to you if you need them at the St. Jakob and Hopfgarten drive-ins.

👉 People not having a certificate of vaccination or a certificate of recovert from Covid-19 should test themselves every 48 hours. 
Test are free for guests and they are carried out in the Community Hall of St. Jakob (Gemeindesaal, Unterrotte 75, 9963 St. Jakob in Defereggen) . 
You can register for the free antigen test online at https://tiroltestet.leitstelle.tirol/

Timetable for covid tests is as it follows:

- Monday and Wednesday from 7am to 9am
- Friday and Sunday from 5pm to 7pm

EXCURSIONS TO ITALY

👉 If you go on excursions in South Tyrol-Italy during your stay, please note that you will need one of the following certificates:
- first vaccination against the coronavirus (the Green Pass is issued 15 days after receiving the first vaccination),
- having completed the vaccination cycle (valid for 9 months)
- recovery from Covid-19 (valid for 6 months)
- having taken a Covid-19 molecular (PCR) or antigen test and received a negative result in the past 48 hours.

👉 For children  from 6 years and older, the same rules apply as for adults

👉 Tests made in Osttirol are valid even in South Tyrol

SOME RULES & TIPS TO WHICH WE SHOULD PAY SPECIAL ATTENTION

👉 Face mask is not required in the hotel anymore. We strongly suggest to use it in closed areas and when social distance is not kept. Children up to 11,99 years are exempt, as stated on the Austrian tourism website.

👉 Please always keep a distance of at least 2m to each other.

👉 Disinfectant dispensers have been set up at various points in the hotel - please disinfect your hands e.g. before entering the restaurant or before removing food from the buffet.


ROOM

👉 The already high hygiene standards for room cleaning have been expanded again. For example, after every guest change, objects that have been touched a lot, such as remote controls, handles, touchscreens and light switches, are cleaned or disinfected with special care.

RESTAURANT & BAR

👉 Inside, up to 4 people can sit at a common table (plus children). Outside, up to 10 people can sit at one table.

👉 The breakfast buffet in the hotel takes place in the usual form.

👉 At the hotel bar, sitting on the stools at the counter is unfortunately not permitted until further notice.

👉 According to the current official ordinance, curfew is at 10 p.m.

WELLNESS & SPA

👉 We have increased the cleaning and disinfection intervals in this area of ​​the hotel again.

👉 In your own responsibility, we ask you to keep the necessary distance from one another in the saunas and swimming pools and to observe the maximum number of people specified. The following applies: The use of the saunas is permitted by one person per 10m2 or by people living in the same household.