HEALTH, SAFETY MEASURES & INFO
Your holiday without worries
Start of the summer season on June 3rd, 2021
Dear guests, the following information & guidelines are based on the official requirements of the WKO and the Ministry of Tourism (As of May 14, 2021 / subject to changes and errors)
INFORMATION ON TRAVELING TO AUSTRIA
👉 From May 19, 2021 tourist entry to Austria will be possible again.
👉 The basis for entry at the border is also proof of a negative corona test (the following applies: a certified antigen test or citizen test can be up to 48 hours old / a PCR test can be up to 72 hours old).
👉 Recovered people (up to 6 months after the illness) who have appropriate medical evidence with them and children under the age of 10 are exempt from the test requirement. Vaccinated people will also have the privilege, from May 19, to be able to enter the country without any requirements or without the obligation to test if they can prove that they have been given appropriate evidence (22 days after the first vaccination according to Austrian regulations).
CHECK-IN AT THE HOTEL & MANDATORY TEST
👉 In addition to the usual registration, guests must show a valid negative test result, a vaccination certificate or a confirmation of a COVID-19 illness upon arrival - tests will also be possible on site.
👉 Free tests will be made available to you if you need them at the St. Jakob and Hopfgarten drive-ins.
SOME RULES & TIPS TO WHICH WE SHOULD PAY SPECIAL ATTENTION
👉 In the public areas of the hotel, it is mandatory to wear an FFP2 mask when moving through the rooms. At the table in the restaurant, for example, you can of course take off your mouth and nose protection again. (Children between 6 years and 14 years of age only need close-fitting mouth and nose protection)
👉 Please always keep a distance of at least 2m to each other.
👉 Disinfectant dispensers have been set up at various points in the hotel - please disinfect your hands e.g. before entering the restaurant or before removing food from the buffet.
👉 The already high hygiene standards for room cleaning have been expanded again. For example, after every guest change, objects that have been touched a lot, such as remote controls, handles, touchscreens and light switches, are cleaned or disinfected with special care.
RESTAURANT & BAR
👉 Inside, up to 4 people can sit at a common table (plus children). Outside, up to 10 people can sit at one table.
👉 The breakfast buffet in the hotel takes place in the usual form.
👉 At the hotel bar, sitting on the stools at the counter is unfortunately not permitted until further notice.
👉 According to the current official ordinance, curfew is at 10 p.m.
WELLNESS & SPA
👉 We have increased the cleaning and disinfection intervals in this area of the hotel again.
👉 In your own responsibility, we ask you to keep the necessary distance from one another in the saunas and swimming pools and to observe the maximum number of people specified. The following applies: The use of the saunas is permitted by one person per 10m2 or by people living in the same household.
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