HEALTH, SAFETY MEASURES & INFO
Your holiday without worries
Start of the winter season on December 19th, 2021
Dear guests, the following information & guidelines are based on the official requirements of the WKO and the Ministry of Tourism.
INFORMATION ON TRAVELING TO AUSTRIA
👉 Tourist entry to Austria is possible. You will need to follow the 3-G-rule on entry, 2-G-rule during your stay.
👉 Hotels, restaurants, night clubs etc. are open. Shops, museums, culture and leisure facilities are open. Events can take place again under strict protective measures.
👉 The basis for entry at the border is the GREEN PASS (3-G-rule) : every guest from 12 years old will be asked to show one of the following certifcates
- a valid negative Covid test. Antigen not older than 24 hours or PCR not older than 72 hours, or
- a certificate of vaccination
- a certificate of recovery from COVID-19 in the 6 months prior to arrival at the hotel
👉 In order to stay at our hotel follow the 2-G-rule: a proof of vaccination or recovery is mandatory. This means that COVID tests (both PCR and antigen) are no longer valid for tourists to stay at any hotel.
👉 For hotels, restaurants, bars, nightclubs, leisure centres, gyms, cultural institutions (cinemas, theatres etc.), ski lifts and body-related services (such as hairdressers) the 2-G rule has to be followed (children under the age of 12 are exempt).
Please also note that:
👉 2-dose-vaccinations are now valid for 9 months only after the second dose (previously: 12 months)
CHECK-IN AT THE HOTEL
👉 In addition to the usual registration, the 2-G role has to be followed. We need to prove that
EXCURSIONS TO ITALY
👉 If you go on excursion to South Tyrol (Italy) during your stay, please note that you will need one of the following certificates:
- having completed the vaccination cycle (valid for 9 months)
- recovery from Covid-19 (valid for 6 months)
- having taken a Covid-19 molecular (PCR) or antigen test and received a negative result in the past 48 hours
👉 For children from 6 years and older, the same rules apply as for adults
👉 Tests made in Osttirol are valid in South Tyrol
SOME RULES & TIPS TO WHICH WE SHOULD PAY SPECIAL ATTENTION
👉 FFP2 masks are required on public transport, in cable cars and in all retail businesses and museums.
👉 Face mask is not required in the hotel anymore. We strongly suggest to use it in closed areas and when social distance is not kept. Children up to 11,99 years are exempt, as stated on the Austrian tourism website.
👉 Please always keep a distance of at least 2m to each other.
👉 Disinfectant dispensers have been set up at various points in the hotel - please disinfect your hands e.g. before entering the restaurant or before removing food from the buffet.
👉 The already high hygiene standards for room cleaning have been expanded again. For example, after every guest change, objects that have been touched a lot, such as remote controls, handles, touchscreens and light switches, are cleaned or disinfected with special care.
RESTAURANT & BAR
👉 Inside, up to 4 people can sit at a common table (plus children). Outside, up to 10 people can sit at one table.
👉 The breakfast buffet in the hotel takes place in the usual form.
WELLNESS & SPA
👉 We have increased the cleaning and disinfection intervals in this area of the hotel again.
👉 In your own responsibility, we ask you to keep the necessary distance from one another in the saunas and swimming pools and to observe the maximum number of people specified. The following applies: the use of the saunas is permitted by one person per 10m2 or by people living in the same household.
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